Terms of Service

1. Acceptance of Terms

By accessing and using Hotelrank.ai, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Service Description

Hotelrank.ai is an artificial intelligence platform that provides optimization and analytics services for hotel establishments. Our services include:

• AI-powered review analysis
• Personalized response generation
• Analytics dashboards
• Performance reports
• Improvement recommendations

3. Registration and User Account

To use certain services, you must create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities performed under your account
• Immediately notifying Hotelrank.ai of any unauthorized use
• Providing accurate and up-to-date information during registration

4. Acceptable Use

You agree not to:

• Use the service illegally or in an unauthorized manner
• Transmit viruses or malicious code
• Collect or store personal data of other users
• Impersonate another person or entity
• Interfere with the proper functioning of the service
• Circumvent security measures

5. Intellectual Property

All content on Hotelrank.ai, including but not limited to text, graphics, logos, icons, images, audio and video clips, is the property of Hotelrank.ai or its content providers and is protected by intellectual property laws.

You retain all rights to the data you submit to our service. By using our service, you grant us a limited license to process and analyze your data as part of providing our services.

6. Data Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your data in accordance with GDPR and other applicable regulations.

7. Pricing and Payment

Our service fees are listed on our website. We reserve the right to modify our prices with 30 days' notice. Payments are processed securely by our payment service providers.

8. Limitation of Liability

Hotelrank.ai shall not be liable for any indirect, special, consequential, or punitive damages resulting from your use or inability to use the service.

Our total liability to you for any claim arising out of or relating to these terms shall not exceed the amount you have paid for the service in the past 12 months.

9. Indemnification

You agree to indemnify and hold Hotelrank.ai harmless from any claims, losses, damages, liabilities, and expenses arising from your violation of these terms or your use of the service.

10. Termination

We reserve the right to suspend or terminate your account and access to the service at any time, without notice, for any violation of these terms.

You may terminate your account at any time by contacting us. Termination will not affect obligations incurred before termination.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting on the website. Your continued use of the service after these changes constitutes your acceptance of the new terms.

12. Governing Law and Jurisdiction

These terms are governed by French law. Any dispute relating to these terms will be subject to the exclusive jurisdiction of French courts.

13. Contact

For any questions regarding these Terms of Service, please contact us at:

Hotelrank.ai
Email: contact@hotelrank.ai
Website: www.hotelrank.ai